You are welcome to visit the official website of Oaks Air Conditioning Co., Ltd. (hereinafter referred to as the "Website"). We take your privacy and personal information very seriously. This Privacy Policy is intended to explain to you how we collect, use, share, and protect your personal information, as well as your rights and rights.

Before using this website, please be sure to read and fully understand the entire content of this policy. If you do not agree with any of the contents of this policy, please stop using this website immediately. Your continued access to or use of this website constitutes your agreement to all the terms of this Privacy Policy.

1. Information collection

We may collect the following types of information during your access to or use of this website:

Information you provide on your own initiative

Information such as your name, phone number, email address, company name, position, and address that you provide when contacting us, submitting an inquiry form, applying for services, or joining us.

Information collected automatically

Including but not limited to device information (such as device model, operating system version, browser type), access log information (such as IP address, access time, page stay time, jump path), etc., it is mainly used to optimize website performance and user experience.

Cookies and similar technologies

In order to improve service quality and user experience, we may use cookies and other technologies to record your preferences, usage habits, and other information. You can manage or delete cookies through your browser settings.

2. Use of information

The personal information we collect will be used for the following purposes:

To provide you with the products, services or support you request;

To respond to your inquiries, requests, or feedback;

Improve the content, functionality and user experience of this website;

conducting user behaviour analysis and statistics to optimize our marketing strategies;

Meet the requirements of laws, regulations, regulatory policies and related rights and obligations.

3. Information sharing and disclosure

We promise not to sell or rent your personal information to any third party. However, we may share or disclose your information in the following circumstances:

With your express consent or authorization;

According to laws and regulations or the requirements of judicial organs and government departments in accordance with the law;

sharing with the company's affiliated enterprises to provide consistent services and management;

to partner service providers (e.g., website hosts, technical supporters) to achieve the purposes described in this policy, provided they are subject to confidentiality obligations;

In the event of a merger, acquisition, or asset transfer, your personal information may be transferred as part of your assets.

4. Information storage and protection

We will collect and store your personal information in the People's Republic of China;

We have taken reasonable security technology and management measures to prevent information loss, abuse, tampering, or leakage, including but not limited to data encryption, access control, security audits, etc.;

We will only retain your personal information for as long as necessary to achieve the purposes described in this policy, unless otherwise provided by laws and regulations.

5. Your rights

You have the following rights under applicable law:

access, correct, or delete your personal information;

Withdraw your consent to the processing of a certain information;

request to restrict or object to our processing of certain of your information;

Request that we explain what is relevant to this policy.

If you wish to exercise the above rights, please contact us using the contact information below this Policy. We will deal with you in accordance with the law after verifying your identity.

6. Protection of minors

This website does not provide services to minors under the age of 18. If we become aware that we have collected personal information from minors, we will promptly delete it or take other protective measures.

7. Updates to this policy

We may update this Privacy Policy from time to time. If there are material changes to the policy, we will post the updated version prominently on the website with the effective date. Please check it in time to understand the latest policy.

Updates to this policy will be effective from the date of posting, and continued use of this website constitutes your acceptance of the updated policy.

8. Contact us

If you have any questions, suggestions or complaints about this policy, please feel free to contact us through the following methods:

Oaks Air Conditioning Co., Ltd

Address: Oaks Building, Yinzhou District, Ningbo City, Zhejiang Province

Contact number: 400-826-8268

Email: privacy@auxgroup.com